Frequently Asked Questions

Find answers to common questions about our Alzheimer's risk assessment tool

Assessment Questions

Understanding Results

Privacy & Security

Medical & Health

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Can't find the answer you're looking for? Our support team is here to help you understand your assessment results and answer any questions you may have.

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Quick Response Times:

Email: 24-48 hours

Phone: Mon-Fri 9AM-6PM EST

Technical Issues: 12-24 hours

Frequently Asked Questions

How accurate is the Alzheimer's risk assessment?

How long does the assessment take to complete?

Can I retake the assessment if my circumstances change?

What should I do with my assessment results?

Why do I need to provide personal health information?

What do the risk categories (Low, Moderate, High) mean?

My risk seems high - should I be worried?

How often should I reassess my risk?

Can my risk actually be reduced?

What if I have conflicting information from my doctor?

Is my personal health information secure?

Who has access to my assessment data?

Can I delete my data?

Do you share data with researchers or pharmaceutical companies?

How long do you keep my data?

Can this assessment diagnose Alzheimer's disease?

Should I change my medications based on the results?

What if I'm already experiencing memory problems?

Is this assessment suitable for people with existing dementia?

Can family members take the assessment for someone else?

Still Have Questions?